{"id":2741,"date":"2026-10-22T09:16:57","date_gmt":"2026-10-22T09:16:57","guid":{"rendered":"https:\/\/barrysautobody2026.elocalisdemo.top\/?page_id=2741"},"modified":"2026-10-30T10:17:09","modified_gmt":"2026-10-30T10:17:09","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/barrysautobody.com\/es\/sobre-nosotros\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\t\t
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Frequently Asked Auto Body Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are my rights when it comes to towing<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
You have a right to request that your car is towed to an auto body shop of your choosing. If a tow truck driver refuses to tow you where you want to go, you can report the driver. Often times tow truck drivers have private arrangements with auto body repair shops to bring them customers. It is illegal for a tow truck driver to refuse to bring your car to the auto body shop of your choice so it is important that you know where you want your car towed and relay that information to the tow truck driver.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are my rights when dealing with insurance companies:<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Vehicle owners have many rights when under New York State Insurance Law, chief among them is the right to choose which auto body shop they want to use to repair automobile damages.\n\nInsured\u2019s also have the right to request an independent appraisal to establish the cost of repairs; the right to retain the vehicle until their claim is settled in the case of a vehicle being deemed totaled and the right to post repair inspections.\n\nIT\u2019S IMPORTANT TO KNOW YOUR RIGHTS WHEN DEALING WITH INSURANCE COMPANIES!<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the laws protecting me when dealing with the insurance companies:<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Insurance companies want to pay as little on claims as possible which is why they enter into agreements called DRP\u2019s with auto body shops. If you did not choose to have your vehicle repaired at a DRP shop, your insurance company may try to \u201csteer\u201d you to one of their DRP shops. If you refuse to have your car towed to a DRP shop they will do whatever they can to \u201csteer\u201d you to the shop of your choosing. This is called steering and it is ABSOLUTELY ILLEGAL IN NEW YORK!\n\nRegulation 64 of the New York State Insurance Law, specifically Section 2610, states that, \u201cAn insurance company cannot require that repairs be made to a motor vehicle in a particular place or repair shop. You have a right to have your vehicle repaired in the shop of your choice.\u201d\n\nIf your insurance company tries to steer you to one of their DRP shops you can report them to the proper authorities.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is a Direct Repair Program (DRP) and why is it bad for me?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
A Direct Repair Program (DRP) is an agreement between an insurance company and certain auto body shops of their choosing whereby they work together to reduce the cost of repairs in exchange for having the customer steered toward their shop. These shops can also be called, \u201cSelect Service\u201d \u201cPreferred\u201d or \u201cRecommended\u201d shops. While reducing repair costs might sound good, the truth is that it does not benefit you, the insured, but instead is a way for insurance companies to reduce repair costs so they can maximize their profit.\n\nThink about it \u2013 you pay your insurance premiums to give you peace of mind that your car will be repaired properly in case of an accident. When insurance companies work out a deal to reduce the price of an automotive repair they don\u2019t do it to help the insured by passing savings on to you. On the contrary, shops who are enrolled in the Direct Repair Program pay out claims at a far lesser rate than the insured is due to receive from the insurance company.\n\nInsurance companies grade DRP shops on how quickly and cheaply they can make the repair which often results in the repair being done incorrectly or with after-market parts which can compromise vehicle performance and your safety. Safe and proper repairs should be the primary motivation for all shops and insurance companies should not be providing incentives to cut corners. The Direct Repair Program benefits the insurance companies and the auto body repair shop \u2013 the only one who doesn\u2019t benefit is the YOU \u2013 THE INSURED!<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat to do if my vehicle is totaled<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
When a vehicle is totaled it means that the cost of repairs exceeds the value of the vehicle. If your vehicle is deemed \u201ctotaled\u201d by the auto body shop and agreed to by the insurance company it is very important that you DO NOT ALLOW THE INSURANCE COMPANY TO TAKE POSSESSION OF THE VEHICLE UNTIL THEY HAVE SETTLED YOUR CLAIM! REMEMBER \u2013 THE INSURANCE COMPANY DOES NOT\n\nInsurance companies don\u2019t like paying claims so they do everything in their power to pay the insured as little as possible. Often times that includes dragging out the negotiations until the insured settles out of frustration, necessity or both.\n\nThe best way to ensure that your claim is settled promptly is to refuse to release your vehicle from the auto body shop until the claim is settled. The reason for this is simple \u2013 the auto body shop charges a daily storage fee. Those fees add up quickly so insurance companies avoid them by having the vehicle towed to their own lot. Once they take possession of your vehicle, they have the upper hand and can drag out negotiations over your claim until you agree to THEIR price. Protect yourself against these tactics by simply refusing to release the vehicle from your chosen auto body repair shop until your claim is settled. Having to pay a storage fee will motivate them to settle more quickly.\n\nWORK FOR YOU!<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat to look for when choosing an auto body repair shop<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t